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About the Company  / About the Authors
 



 
 
Autho Petra
About the Author:
Petra Wise, San Francisco / USA

The renaissance of Sales and Marketing is just one of the many courses delivered and authored by Petra. She is a graduate of the San Francisco State University and holds a degree in International Marketing. In her various travels around the continents she realized the importance of training the sales and marketing principles to all levels of employees. Believing in the product and understanding the customer plus knowing how this believe can be marketed is one of the key features in here courses. The strongest point of her trainings however is the simplicity of communicating such a vast thematic.
 
 
 
Author Wouter Hensens
About the Author:
Wouter HensensManama / Kingdom of Bahrain

 

Wouter Hensens has been sharing his knowledge since 2005 on Traininglibrary with enthusiasts and training professionals. He brings to the table a background in training, teaching and consulting and has been developing associates in various countries outside his home country the Netherlands. Currently he is working in the Middle East providing advice and training solutions to a wide range of organizations and institutions. Over the last years he has been involved in training projects for Banks, Hospitals, Hotels, Training Institutes, and Governmental Organizations.

 
 
 
 
 
 Author Elisabeht
 About the Author:
 Elisabeth Wobornik, Vienna / Austria
 
Sustainable Performance and Performance Management are the key areas of subject Elisabeth has been lecturing and researching on for many years. Her main background is the IT Business, but Elisabeth has also been involved in various business start up’s in her home country Austria and gained a wealth of knowledge in her various roles in corporate management and performance evaluation. Elisabeth has been submitting her programs to Traininglibrary since early 2005 and is a member of the Traininglibrary trainer’s community.
 
 
 
 Author Hans
About the Author:
Hans Wobornik, Bad Voeslau / Austria
 

Mr. Wobornik has been a real asset to Traininglibrary since the early days of founding. Hans is a specialist in training and has learned his trade and gained his knowledge in various countries starting from Germany all the way to the vast areas of the Himalayas and the surrounding countries.

Hans has submitted various programs reaching from his wealth of knowledge in training to customer service. He is a recognized specialist in his field which reflects in the quality of his trainings.

Hans has been a member of Traininglibrary since early days and supports the community actively with his consultancy in our discussion forum.

 
 
 
Author Aliona
About the Author:
Aliona Saveljeva, Moscow / Russia

 

A graduate from the Pedagogical University in Russia and also having emphasised her studies in hospitality and tourism management, Aliona Saveljeva has  an extensive experience in the business training field.

Working for many years in hotels all around the world in countries such as Hong Kong, Singapore, Malaysia, Italy, Germany, Egypt, Australia, she gained a great experience in standards of service, business processes, cultural differences and applying the science of training to teams of various countries and cultural backgrounds

For the past 5 years Elena has been sharing her experience with Business trainers on a global scale.

One of her key skills is the transformation of scientific study into practical and user friendly training material that can be understood by a multi cultural audience.

 
 
 
Author  Juergen
About the Author:
Juergen Ammerstorfer, Bombay / India 
 
Customer satisfaction and loyalty through outstanding service has been Juergens passion for almost two decades with leading retail, tourism and hospitality companies worldwide. Juergen is our specialist for customer related skills training including upselling. MBA graduate of Swiss University, Juergen has generated more than US$ 300.000 on incremental revenue in one of his recent assignments for a hospitality firm with his programs that are available on Trainingslibrary.
 
Juergen has been part of the Traininglibrary community since the end of 2005 and continously inspires our customers with his service and revenue driven programs.
 
 
 
Author Anne
About the Author:
Anne Zander, Shanghai / China

 

Having worked for a number of years in IT Software Technology for various industries such as tourism, Anne a native German, has shared her expertise in countries such as Germany, USA, UK and now China. Her work in training and developing people is always very detailed and greatly in depth, which also reflects in the quality of her trainings. Every project and training Anne handles requires a different innovative approach that makes her trainings interesting and provides a lasting impression. Anne has joined the Traininglibrary community at the end of 2005 and is supporting the community since with her fusion of technical and customer focused training.

 
 
 

About the Author:
Felix Dvorak, London/ UK
 

Hospitality and tourism applications are some of the key areas in Felix repertoire. After his study in Oxford / England, Felix moved to various hospitality related assignments for companies varying from the great Ocean liners of Cunard to the unique hospitality of the Leading Hotels of the World.

Felix key trainings are focused strongly on the Hotel, Restaurant and Retail site of business lecturing. He has made a wide selection of his trainings available to the public over the past years and continuously submits trainings to Traininglibrary.

 
 
 
 
 
About the Company
 
 
In 2004 a few Business trainers came together to discuss various training issues and exchange some tips and ideas. Amongst these trainers were Juergen and Felix.
 
During the discussion, it became apparent that some of these trainers were teaching similar trainings in similar fields. Also the training needs they all had matched each others needs in relatively many fields. Some of these trainers were spending hours, days and weeks creating trainings which somebody else was also working on.  
 
During the hefty discussion and all the information exchange, the question was asked by Juergen, why these trainings are not shared amongst these trainers. A sudden silence entered the room…
 
Traininglibrary was born!
 
Today, Traininglibrary is a busy, worldwide platform providing training content and support in various languages and a variety of themes. Joined by Petra and Elisabeth in March 2005, the trainings where further developed and today are not only created for the professional trainer, but also include detailed trainer comments which can be used by anybody who would like to improve business performance through knowledge and education.
 
In the summer of 2005, a progressive Russian Business Trainer, Aliona, joined the team and established Traininglibrary Russia. Soon after, well known Coaches and Trainers such as Wouter Hensens currently delivering progression in the Middle East, submitted various of their renown programs to Traininglibrary and made them publicly accessible.
 
These trainings have been tested in various environments and cultures such as the Middle East, parts of Asia, Europe, Russia and the US.
 
Our future is clearly set, today we provide the content for training; tomorrow we will make the web the world’s favorite learning and training support tool.
 
Join us on our journey and be part of the community that has the KNOWLEDGE TO INSPIRE.
 
Your Traininglibrary Team welcomes you!  
 
 

Address
Traininglibrary
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